Terms and Conditions
Effective Date: 8th April 2026
Welcome to Quarter2Eight (“Company”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of quarter2eight.com (the “Website”) and your purchase of products from our online store. By accessing, browsing, or using our Website and placing an order with us, you accept and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. Scope of Terms
These Terms apply to all users of the Website, including browsers, customers, merchants, and others who access or use the Website. Your use of our Website and purchase of products is also subject to our:
Privacy Policy
Shipping & Returns Policy
Any other policies posted on the Website
Collectively, all documents form a binding agreement between you and Quarter2Eight.
2. Eligibility
By using our Website, you represent that:
You are at least 18 years old,
You have valid legal capacity to enter into a contract,
You will comply with all applicable local laws in connection with your use of the Website.
3. Account Registration
To place an order, you may be required to register for an account. You agree to
Provide accurate, up-to-date information,
Maintain the security of your password,
Accept responsibility for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account.
4. Product Information & Pricing
All prices on the Website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
Prices are subject to change without notice.
Product images are for illustrative purposes only and the actual product may vary slightly in color, design, or finish.
5. Orders & Payment
Order Process
Place items in your cart and proceed to checkout.
Review your order details before confirming your purchase.
Once you complete the checkout process, a confirmation email will be sent to you.
Accepted Payment Methods
Credit Cards
Debit Cards
Net Banking
UPI
Other payment methods as enabled on the Website
Payment Authorization
Payments are subject to validation and authorization by the payment service provider. If your payment method is declined, we may cancel your order and notify you.
6. Shipping & Delivery
Orders will be processed once payment is successfully received.
Estimated shipping timelines will be provided at checkout and may vary based on location and delivery partner.
Tracking information will be shared via email or SMS once your order is dispatched.
Refer to our Shipping Policy for complete details.
7. Returns & Exchange
At Quarter2Eight, we make every effort to ensure that every product delivered meets our quality standards.
As a policy, we do not offer returns or exchanges on products that are delivered in good condition. Custom-made orders cannot be cancelled once they have been processed.
However, in the rare case that you receive:
a wrong product, meaning the item delivered does not match your order confirmation, or
a product with a genuine quality or manufacturing defect,
We will re-fulfil your order after verification. The correct product will be delivered within 10 working days.
Please note that our pieces are handcrafted, and slight variations in color, texture, or form are a natural part of the process and are not considered defects.
Customers are responsible for the shipping cost of returning any item. Delivery timelines for exchanged products may vary depending on your location.
For items valued above INR 1000, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
To request a return or exchange, or to report damage in transit, please email us at shopquarter2eight@gmail.com within 24 hours of delivery.
8. Intellectual Property
All content on this Website — including logos, images, text, graphics, designs, and product descriptions — is owned by Quarter2Eight and protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website solely for placing orders.
9. User Responsibilities
You agree not to:
Use the Website for fraudulent or unlawful purposes,
Interfere with the security of the Website,
Upload harmful or illegal content,
Attempt to gain unauthorized access to the Website or other users’ accounts.
10. Limitation of Liability
To the extent permitted by applicable law, Quarter2Eight shall not be liable for:
Any direct, indirect, incidental, special, or consequential damages,
Any loss arising out of your use or inability to use the Website,
Our liability for any claim arising from your use of the Website will be limited to the amount paid by you for the product(s) purchased.
11. Modification to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
12. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of India, and you submit to the exclusive jurisdiction of the courts in [City/State, India].
13. Contact Us
If you have questions about these Terms, please contact us via email: shopquarter2eight@gmail.com